pj0k Terms & Conditions
This page presents all terms for using the pj0k platform, including account policies, bonus rules, and payment guidelines.
These Terms and Conditions ("Terms") form a legal agreement between you and the pj0k platform. By registering on pj0k or using its services, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using pj0k's services.
pj0k is a safe and reliable online gaming platform operating for players in Bangladesh. We follow SSL encryption and fair play policies. These Terms have been written in Bengali so that every user can clearly understand their rights and responsibilities.
01. Eligibility & Age Requirement
The following eligibility conditions must be met to use the pj0k platform:
- You must be at least 21 (twenty-one) years old.
- You must reside in a jurisdiction where online gaming is not legally prohibited.
- You are acting on your own behalf and not representing anyone else.
- You hold a valid ID and an active mobile banking or bank account.
- You are accepting these Terms voluntarily and with full awareness.
02. Account Registration & Management
2.1 Registration Process
To create an account on pj0k, you must provide accurate and up-to-date information. Registering with false information may result in account cancellation.
- Each user may create only one account.
- Creating multiple accounts from the same device, IP address, or payment method is prohibited.
- If your account details change, you must notify pj0k support promptly.
2.2 Account Security
The security of your account is entirely your responsibility. Never share your login credentials with any third party. If you suspect unauthorized access, notify our support team immediately.
2.3 Account Suspension or Closure
pj0k reserves the right to suspend or permanently close an account without notice in the following cases:
- A proven breach of the Terms.
- Evidence of fraudulent or deceptive activity.
- Evidence of operating multiple accounts.
- Confirmed abuse of the bonus system (bonus arbitrage).
- Money laundering or suspicious financial transactions.
03. Deposit & Withdrawal Policy
3.1 Deposit Methods & Minimum Amounts
The following payment methods are currently supported on pj0k:
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳1,000 | 5–30 minutes |
| Nagad | ৳300 | ৳1,000 | 5–30 minutes |
| Rocket | ৳300 | ৳1,000 | 5–30 minutes |
| Upay | ৳300 | ৳1,000 | 5–30 minutes |
| Bank Transfer (Dutch-Bangla, BRAC, Islami Bank, etc.) | ৳300 | ৳1,000 | 5–30 minutes |
3.2 Withdrawal Terms
Before submitting a withdrawal request, please confirm the following:
- The deposit and withdrawal method must be the same.
- Withdrawals may be held if any active bonus wagering requirement has not been met.
- Large withdrawals may be delayed if identity verification has not been completed.
- Suspicious transactions may require additional time for review.
04. Bonuses & Promotional Offers
4.1 Welcome Bonus
pj0k offers a welcome bonus for new members. The conditions for receiving the bonus are listed below:
- A 150% bonus on the first deposit, up to a maximum of ৳5,000.
- Example: A deposit of ৳1,000 adds a ৳1,500 bonus, making the total balance ৳2,500.
- Example: A deposit of ৳8,000 or more qualifies for the maximum ৳5,000 bonus, making the total balance ৳13,000.
4.2 Wagering Requirements
Winnings earned from a bonus must meet the wagering requirement before withdrawal:
- Wagering requirement: 25 times the bonus amount.
- Wagering is calculated on the bonus amount only, not on deposit + bonus.
- Example: ৳1,500 bonus × 25 = a total of ৳37,500 must be wagered before withdrawal.
- If the wagering requirement is not met within the specified time, the bonus will be cancelled.
4.3 Bonus Abuse
Any form of abuse of the bonus system — such as claiming bonuses through multiple accounts, bonus arbitrage, or coordinated betting — is strictly prohibited. If such activity is detected, the relevant accounts and bonuses will be cancelled.
05. VIP Program & Cashback Policy
pj0k has a four-tier VIP program for loyal players. Weekly cashback is provided at each tier:
| VIP Tier | Weekly Cashback | Description |
|---|---|---|
| Bronze | Up to 0.2% | Entry-level tier for new and regular members |
| Silver | Up to 0.4% | Reached through consistent activity |
| Gold | Up to 0.6% | Reward for high activity |
| Platinum | Up to 0.8% | Maximum benefits and priority service |
VIP tier progression depends on your activity on the platform. Cashback is added to your account at a set time each week. Wagering requirements may also apply to the cashback amount — contact the support team for details.
06. Gaming Rules & Fair Play Policy
6.1 General Gaming Rules
All games on pj0k are operated by reliable software providers and run under fair play standards. The following rules apply equally to all players:
- Game outcomes are impartial and beyond the control of any party.
- Results caused by a technical error will be considered void.
- If the internet connection drops during a game, the data stored on the server will be final.
- pj0k reserves the right to void winnings obtained by exploiting any software bug or programming error.
6.2 Prohibited Activities
Any of the following activities are completely prohibited and may result in account cancellation:
- Playing using bots, automated software, or artificial intelligence.
- Exploiting game weaknesses or bugs (game exploiting).
- Colluding with other players to cheat.
- Transacting funds obtained through illegal means on the platform.
07. Privacy & Personal Data Protection
pj0k gives the highest priority to protecting your personal information. Our SSL encryption technology keeps all your data and financial transactions secure. Full details on how personal data is collected, stored, and used can be found on our Privacy Policy page.
We never sell your data to third parties. Data is used only for service improvement, fraud prevention, and fulfilling legal obligations.
08. Responsible Gaming
pj0k believes that gaming is a form of entertainment and should always be enjoyed responsibly. We are mindful of our users' mental wellbeing and financial safety.
- Do not bet beyond your means.
- Do not increase your bets out of emotion or to chase losses.
- Contact our support to help set your own limits.
- Request a temporary or permanent restriction on your account if needed.
For more details on responsible gaming, visit our Responsible Gaming page.
09. Dispute Resolution & Complaints Process
9.1 Filing a Complaint
For any dispute or complaint, first contact our customer service team. We provide support in Bengali and English 24/7 via live chat and email ([email protected]).
9.2 Resolution Process
After receiving a complaint, pj0k follows this process:
- The complaint will be recorded and a reference number will be provided.
- The relevant department will investigate the matter.
- You will be informed of the investigation outcome.
- A resolution will be confirmed with the agreement of both parties.
10. Limitation of Liability & Disclaimer
pj0k bears no liability in the following situations:
- Loss caused by internet disconnection or technical issues with the user's device.
- Issues caused by the failure or delay of a third-party payment provider.
- Force Majeure events — such as natural disasters, cyberattacks, or government regulation.
- Losses caused by the user's own negligence or violation of the terms and conditions.
We always strive to provide uninterrupted service, however the service may be temporarily suspended during maintenance or technical upgrades.
11. Changes to Terms and Conditions & Their Effect
pj0k reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:
- The revised terms and conditions will take effect as soon as they are published on the website.
- For significant changes, a notice may be sent to the registered email address.
- Continued use of the platform after changes will be considered acceptance of the new terms and conditions.
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.
12. Contact & Support
If you have any questions or need clarification about these terms and conditions, please contact our support team:
- Live Chat: Available 24 hours, 7 days a week
- Email: [email protected]
- Language: Support is available in Bengali and English