pj0k Responsible Gaming —
Keep the fun, keep the control
Gaming should always be a source of entertainment. pj0k is committed to your safe and informed gaming experience — because we believe responsible gaming is the best gaming.
Age limit & safety policy
pj0k strictly enforces a 21+ age limit. Gaming should be a healthy form of entertainment — not a tool for dealing with stress. Here we present our platform's safety tools, support systems, and awareness information to keep you protected.
Our protection tools
pj0k provides several practical tools to help you manage your gaming habits. They are easy to use and can be activated whenever needed.
Set deposit limits
You can set a maximum amount for your daily, weekly, or monthly deposits yourself. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase a limit, but decreasing it takes effect right away. Using this feature lets you enjoy gaming within your budget.
Time-out feature
If you feel you need a break for a while, use the time-out feature. You can take a temporary break from 24 hours up to 30 days. During this time your account will be suspended and no gaming activity will take place. You can activate it at any time by contacting support.
Self-exclusion
If you feel that gaming has become a serious problem, choosing self-exclusion is the most effective step. This results in the account being closed for a set period or permanently. During self-exclusion, no promotional messages are sent and requests to create a new account are declined.
Session time reminders
It is natural to sometimes lose track of how long you have been online during a long gaming session. pj0k's session reminder feature will notify you of the time at set intervals, so you can make a conscious decision — continue or take a break. Being aware of time makes the gaming experience more balanced.
24/7 Support
If you have any questions or concerns about responsible gaming, our support team is with you at all times. Chat with us directly via live chat or write to [email protected] — support is available in both Bengali and English. If you are unsure about anything, please do reach out.
Realistic expectations
Gaming is a form of entertainment, not a source of income — it is important to always keep this in mind. Winning and losing are both part of the game at pj0k. Avoid placing bets beyond your financial means and treat gaming just like any other everyday entertainment — like watching a movie or travelling.
Signs of problematic gaming
When gaming goes beyond the limits of entertainment, certain warning signs appear. If the following points are true for you, consider seeking help. It is not a sign of weakness — it is a sign of awareness.
- Feeling a repeated urge to return to gaming to recover money that has been lost.
- Spending beyond your means and falling into financial difficulty as a result.
- Prioritising gaming over family, friends, or work.
- Hiding information about your gaming time or spending from loved ones.
- Feeling anxious, irritable, or restless when unable to play.
- Repeatedly trying to stop gaming but failing.
- Playing instead of sleeping, eating, or attending to necessary tasks.
Ask yourself
Ask yourself the questions below. Answer honestly. If the answer to more than one question is "yes", talk to us — we will not judge, we will help.
If the answer to any of the questions above feels like "yes", do not delay — contact our support team. Write to [email protected] or use live chat.
Safe gaming tips
pj0k believes that awareness and moderation make the gaming experience more enjoyable. Here are some practical tips to help you stay safe and in control.
What to do
- Set a specific budget before you play and stick to that limit.
- Take regular breaks and spend time on hobbies and activities outside of gaming.
- See gaming as a complement to — not a replacement for — time with family and friends.
- Play when you are in a good mood and thinking clearly — take a break if you are tired or stressed.
- Actively use pj0k's protection tools — it is a sign of awareness.
What not to do
- Never play with borrowed money or funds set aside for essential expenses.
- Do not chase losses recklessly trying to win back money.
- Avoid making gaming decisions after consuming alcohol or drugs.
- Do not treat gaming as a regular source of income.
- If you have a problem with gaming, do not try to handle it alone — seeking help is not weakness.
Help is always available
Do not hesitate to talk about gaming problems. The pj0k support team is ready 24/7 — not only for technical issues, but for any questions or concerns about responsible gaming as well.
If you feel that you or someone you know needs to bring gaming under control, contact us directly. We will help with setting deposit limits, activating a time-out, or going through the self-exclusion process.
Start a live chat now or email us at [email protected]. Support is available in Bengali, so there is no language barrier.
Contact Methods
Direct support 24 hours a day, 7 days a week — the fastest way to reach us.
[email protected] — for any responsible gaming requests.
Bengali and English — speak to us in the language you prefer.
Your information is kept completely confidential. Your personal data is protected in accordance with pj0k's privacy policy.
Frequently asked questions
Answers to common questions about responsible gaming are provided here.
Play safe, have fun
pj0k is your entertainment partner — but always with responsibility. Explore our games section and enjoy a great experience.