pj0k FAQ — Answers to all your questions right here

A strong password should have at least 12 characters and include a mix of uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your name, date of birth, or simple combinations like "password123". It is best not to use your pj0k account password on any other site — that way, even if your information is leaked somewhere else, your gaming account stays safe. Using a password manager makes it easier to remember strong passwords.

The only official pj0k website is pj0k.lat. If anyone sends you a link to a different domain (such as pj0k-bd.com, pj0kbonus.net, etc.), it could be fraudulent. Always check the correct URL in your browser's address bar and make sure the connection shows "https". Do not click on links from unknown numbers or Telegram groups. If in doubt, type pj0k.lat directly into your browser.

No pj0k staff member will ever ask for your bKash PIN, Nagad PIN, or OTP. If anyone claims to be a pj0k representative and asks for this information, end the conversation immediately and report it to [email protected]. Sharing an OTP or PIN can allow someone to take money from your mobile banking account. Keep this information completely private to protect yourself.

First, change your password right away. Then email [email protected] or contact us via live chat — the team is active 24/7. Ask the support team to review your account's recent activity and, if necessary, temporarily suspend the account. It is best not to make any deposits or withdrawals until the situation is confirmed.

Yes. pj0k uses SSL encryption, which means all data exchanged between your browser and our servers is fully encrypted. Login details, payment information, and personal data are stored in encrypted form. We do not sell your information to third parties. Read our privacy policy for more details.

pj0k has four VIP levels in total: Bronze (up to 0.2% cashback per week), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). The higher the level, the greater the weekly cashback rate. Each level also comes with special offers, priority support, and the chance for exclusive rewards at higher tiers.

Your level rises by playing regularly and staying active on pj0k. The more games you play and the more active you are on the platform, the faster you can reach the next VIP level. No specific thresholds for level changes are published — overall activity and participation are what get evaluated. Contact the support team for more details.

Each week, a set percentage of your total betting is returned to your account as cashback. The rate is up to 0.2% at Bronze level, 0.4% at Silver, 0.6% at Gold, and 0.8% at Platinum. Cashback is added directly to your pj0k balance and is distributed on a regular weekly basis. This is a separate reward, distinct from bonuses.

Platinum is pj0k's highest VIP level. In addition to up to 0.8% cashback per week, members also get access to exclusive promotions, priority withdrawal processing, and invitations to special events. Response times from the support team are faster at this level. Ask in live chat for the full details of Platinum rewards.

If you are inactive for a long time or your activity drops significantly, your level may be re-evaluated. However, pj0k always tries to preserve the benefits earned by active members. To check your current level and status, ask directly via live chat or at [email protected] — the team is always ready to help in Bengali.

After logging in to pj0k, go to the deposit section and select Nagad as your payment method. Enter the amount (minimum ৳300) and send that exact amount to the Nagad number shown. After sending, submit the transaction ID or reference number — your balance is usually updated within a few minutes. If you have any issues, let us know via live chat.

In general, pj0k does not charge a separate fee for deposits. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) may deduct their own service charge — this is entirely their own policy and outside pj0k's control. Bank transfer fees from your bank may also apply. Contact your payment provider for accurate information.

The minimum deposit amount at pj0k for any payment method is ৳300. This applies equally to bKash, Nagad, Rocket, Upay, and bank transfer. Transactions below ৳300 cannot be processed.

pj0k supports five payment methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳300 for all methods. Most players prefer mobile banking methods for convenience, as they are the fastest.

The minimum withdrawal amount at pj0k is ৳1,000. After a withdrawal request is approved, the money usually arrives in your bKash, Nagad, Rocket, or Upay account within 5–30 minutes. Bank transfers may take a little longer due to security verification. If there is a delay, let us know at [email protected].

Yes, pj0k is fully mobile browser-friendly. You can open pj0k.lat directly from Chrome, Firefox, or Safari on any Android or iOS smartphone and start playing — no separate app download needed. For the best experience, keep your browser updated to the latest version and use a stable internet connection.

pj0k works on smartphones (Android and iOS), tablets, and desktops or laptops. It can be accessed from any modern browser on Windows, macOS, and Linux. Some features may be limited on older browsers or operating systems, so keeping your browser updated is recommended. For best performance on mobile, use Chrome or Firefox.

The result of the round that was in progress when the connection dropped is determined server-side — the game runs on the server, not on your device. When you reconnect, you can return to the game and see the result. However, if a disconnection causes an issue in a live game or fishing game, let us know directly via live chat — the support team will resolve it quickly.

First, clear your browser's cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data. Then refresh the page. If the problem persists, close other browser tabs and check your internet connection. On mobile, close the browser app and reopen it. If the issue continues, let us know at [email protected].

Entering the wrong password multiple times may temporarily lock your account. Use the password reset option, or email [email protected] directly — the team will quickly verify your identity and reactivate your account. For security, make sure to provide your registered details correctly during the password reset.